“Jeff’s been a driving force behind PNJ’s growth and success. He leads by example and strives to provide the best customer service experience which has been key to our continued success. I am very thankful to have Jeff on our team and was thrilled to promote him to this important position.” said Scott Joralemon, President and Owner of PNJ Technology Partners.
Thomas joined PNJ Technology Partners in 1999 as part of the “Y2K’ team to help oversee client system upgrades with the goal of checking IT networks to be prepared for the turn of the century. He quickly rose to Service Manager and eventually Director of Professional Services managing the entire services team while providing project management for server, storage, and infrastructure installations and upgrades.
As PNJ has evolved, Thomas has been instrumental in taking PNJ’s service department from a traditional break/fix model to a proactive helpdesk known now as PNJ ProCare Managed Services. “We have a service team that’s changed substantially over the last 5 years, and our significant growth is a reflection of that,” said Thomas. “I am very proud of PNJ’s ProCare Helpdesk Team and are always striving to integrate new technologies ensuring our clients have peace of mind knowing we are committed to delivering exceptional proactive customer support.”
Thomas is excited about his new role as Vice President and will continue to develop PNJ’s award winning ProCare Managed Services offerings while focusing on the ever-changing cybersecurity protections and services. ”For our clients we are truly trusted IT advisors and know the importance of exceptional customer service, responsive support, and constant professionalism”. “I look forward to working with PNJ’s sales and engineering team to develop and adapt advanced cybersecurity solutions and processes to protect our clients from the ever-changing threat landscape”.
PNJ Technology Partners was founded in 1984 with one goal; to become your trusted IT advisor. PNJ has grown and thrived for over three decades with our innovative vision and willingness to adapt; moving beyond traditional IT services with a proactive approach that helps us minimize issues, disruption, and downtime for our clients. With our extensive knowledge and experience; we know the importance of exceptional customer service, responsive support, and consistent professionalism. Our team of experts delivers quality customer service through both technical expertise and effective communication.
As a full-service IT provider PNJ handles all aspects of your IT infrastructure needs. We specialize in Professional Services such as ProCare Managed Services, Helpdesk Support and Endpoint Management along with an array of Technology Services including Storage Solutions, Virtualization, Networking, and Security. It doesn’t stop there either as we are also your complete source for Cloud Solutions offering Microsoft Office 365, Microsoft Azure, Email & Spam Protection, Cloud File Sharing, and Managed Backup Services.