Does it feel like your IT services aren’t up to the task of maintaining your IT? Does it seem like your technicians are as in the dark about your hardware as you are? Do you want more skill from your IT services?
The last thing you should want is to feel like you know more about your IT than your IT services company does. After all, you’re paying them to deal with it — shouldn’t they be experts? Shouldn’t they display real skill with technology?
Most would say yes — but you’d be surprised how hard skill is to come by in the modern IT market…
Here’s the core issue: as IT becomes a more and more central part of the business world, the more and more that businesses need skilled IT support. There’s your growth in demand.
This is precisely what a recent study by Wakefield Research is all about – they surveyed 250 business “decision-makers” at companies that have an annual revenue of $5 million – $50 million to find out the role that IT plays in their work, and how they’re planning the future of their IT:
However, despite how high the demand has become for skills in IT services, there’s not necessarily enough to go around…
One of the most important investments you can make, whether you’re an entrepreneur with only a few employees or a business with 50 computers, is to make sure you have truly skilled IT services on your side.
Businesses are typically understaffed when it comes to this kind of technical expertise. Even if they have the money to hire in-house techs, it’s impossible to find the right talent today. As a result, they hire any tech they can find to put temporary fixes on things that go wrong. They rely on a reactionary approach rather than working with a skilled IT services company.
Ask the following key questions when looking for truly skilled IT services:
Don’t bother with basic, unskilled IT services. You need real expertise and demonstrable skills to make sure you’re getting the best support for your business technology available to you.
Experience and skill can’t be bought or faked. The only way to get it is to put in the work and take the time. If an IT services company has the skills you’re looking for, they should be able to demonstrate.
To see truly skilled IT support in action, get in touch with the PNJ Technology Partners team.